Privacy Policy & Information
Privacy Policy
At Carli Robinson Design Ltd (“we” or “us”), we are dedicated to safeguarding your privacy and managing your personal information with care and responsibility.
This Privacy Policy outlines how we collect, process, and protect your personal data when you access our website or use our services. It also highlights your rights and how data protection laws protect you. Please review this policy along with any additional notices provided at the time of data collection or processing.
Our website is not intended for use by children, and we do not knowingly collect data from anyone under 18.
Data Controller
Carli Robinson Design Ltd acts as the controller of your personal data.
Contact Information:
Carli Robinson Design Ltd
13 Hanover Square, Mayfair, London, W1S 1HN
Email: marketing@carlirobinsondesign.com
If you have questions about this policy or your personal data, please contact us using the details above.
Personal Data We Collect
We may gather, use, and store a variety of personal information, including:
– Identity Details: Name, title, gender, and date of birth.
– Contact Information: Address, email, and phone number.
– Payment Details: Bank account and payment card information.
– Technical Data: Your IP address, browser settings, and usage patterns.
– Profile Data: Feedback, preferences, and survey responses.
– Transaction Records: Purchases and services received.
– Marketing Preferences: Choices about receiving promotional communications.
How We Gather Data
We collect personal information in the following ways:
1. Directly from You: When you fill out forms, make inquiries, or email us.
2. Through Automated Systems: By using cookies and technology to track website interactions.
3. Via Third Parties: From trusted partners, suppliers, or public data sources.
How We Use Your Data
Your personal data may be used to:
– Fulfill your orders and provide services.
– Enhance and improve our website and service offerings.
– Notify you of important updates or changes to policies.
– Deliver targeted marketing (if consented).
– Comply with legal obligations.
Sharing Data
We may share your data with:
– Service providers that assist with payments, logistics, or IT support.
– Regulatory bodies, if required by law.
– Business associates to deliver contracted services.
– Analytics platforms to enhance user experience and website performance.
Your Rights
Under applicable data protection laws, you have the right to:
– Request access to your data and know how it is processed.
– Update or correct inaccurate information.
– Request deletion of your personal information.
– Opt out of marketing or restrict data processing.
– Withdraw consent for specific uses of your data.
You can exercise these rights by contacting us via email at marketing@carlirobinsondesign.com.
Cookie Usage
Our website uses cookies to ensure functionality and improve your experience. Cookies are small data files stored on your device to remember your preferences and analyse web traffic.
Cookie Types:
– Essential Cookies: Enable core functionality like navigation and secure areas.
– Analytics Cookies: Monitor how users engage with our site for improvements.
You can control cookies through your browser settings. Disabling cookies may limit some features on our website.
Data Security & Retention
We have robust measures in place to protect your personal data from unauthorized access or misuse. Your data is retained only as long as necessary for the purposes described or as required by law.
International Data Transfers
If your personal data is transferred outside of the UK or EEA, we ensure it is protected with appropriate safeguards in compliance with data protection standards.
For further details or to request a copy of this Privacy Policy, please email marketing@carlirobinsondesign.com.